FAQs
Most in-stock items will be shipped and delivered within Ireland within 48 hours.
Exports and out of stock items will take longer to be delivered but we aim to complete all orders within 10 days. We will always notify all customers of the expected delivery date.
I want to purchase in bulk - what should I do?
We pride ourselves on competitive pricing and conditions for bulk orders. Please send your enquiry using our Contact Form to receive your individual quotation.
Can you sell to individual customers or just to companies?
Yes. We can fulfil all orders so long as the minimum quantities for our products are met.
Do I have to place my order online?
No. If you prefer personal contact with us please feel free to reach out using our Contact Form.
Can I collect my order in person?
Unfortunately we cannot facilitate visitors to our warehouse. If you are ordering in bulk and would like to arrange a collection please contact us via our Contact Form.
I can't find the product I am looking for - what should I do?
We do our best to fulfil all customer requirements - please reach out to us using our Contact Form.
How are shipping charges calculated?
Orders valued under €100: we charge a rate of €4.95 plus VAT per box (up to 8kgs per box) on all small orders within Ireland.
Orders valued over €100: free shipping within Ireland
Please note: certain large, bulky items may incur special carriage charges e.g. bubble wrap, loose/void fill for boxes
For order outside Ireland: please contact us directly and we will negotiate your shipping conditions personally.
I am ordering from outside Ireland - what should I do?
For orders outside Ireland, please contact us directly using our Contact Form.